Customer Survey Results

customer-survey

[testimonial_set] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Stampede is one of our best suppliers and are aligned with our strategic directions[/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Stampede is the only company that we completely trust with our business[/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Very sharp, professional organization. have been extremely nimble with ongoing and ever changing demands[/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Solid company, Don’t change a thing[/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Todd and Chef Ron are great, Their ideation was a lot of fun and we will review the items they brought for possible future considerations[/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Ray, Alicia and team have been nothing short of exceptional folks to work with and I feel our business is always valued and appreciated. Thank you![/testimonial] [testimonial client=”2015 Customer Satisfaction Survey Comment”]Keep doing a great job[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]The whole organization is first class[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]Stampede can turn products out on a dime when my crazy schedule demands something. Not every company can do that and that is what make Stampede shine. Their customer service is also some of the best in the industry.[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]I have been a Stampede Customer for 8 years, They have always been one of the best companies I have dealt with.[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]We look forward in having you participant in our upcoming RFP[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]Greatly Exceed Expectations[/testimonial] [testimonial client=”2013 Customer Satisfaction Survey Comment”]Hit the benchmark sample on the first production run.[/testimonial] [/testimonial_set]

Customer Satisfaction Survey

Stampede Meat is committed to “Improving Daily”, as one of our five core values towards achieving Customer Satisfaction. We relaunched a customer satisfaction survey to evaluate our progress and we received some very valuable input. The survey was sent to over 200 customers covering customer satisfaction with Stampede over a number of topics. Here are some highlights from the survey:

How well do you think Stampede understands what your company needs to be successful?
89% gave us a rating of Extremely Well or Very Well.
That represents an 18% improvement over our 2013 survey results!

How responsive is our company?
91% gave us a rating of Extremely responsive or Very responsive.
That represents a 7% improvement over our 2013 survey results.

How well do the customer service representatives at Stampede answer your questions?
90% gave us a rating of Extremely Well or Very Well.
That represents a 14% improvement over our 2013 survey results.

Please indicate your level of satisfaction with Convenience/ease of working with us.
85% gave us a rating of Much Better or Somewhat Better than competitors.
That represents a 21% improvement over our 2013 survey results!

Please indicate your level of satisfaction with the Knowledge of our sales staff.
83% gave us a rating of Much Better or Somewhat Better than competitors.
That represents a 32% improvement over our 2013 survey results!

Please indicate your level of satisfaction with our Quality of service.
85% gave us a rating of Much Better or Somewhat Better than competitors.
That represents a 9% improvement over our 2013 survey results.

How likely are you to recommend Stampede to others?
88% gave us a rating of Extremely Likely or Very Likely.
That represents a 3% improvement over our 2013 survey results.

In an effort to drive improvement and add value to the products and service Stampede Meat provides your organization, we will be making changes based on the feedback you’ve provided. We thank you for supporting Stampede with your valued input and directly assisting us in our desire to dramatically deepen the value we bring to you and your organization each and every day!!